We want you to be happy with your purchase so we've made returns for STORE CREDIT Easy-Peasy!
1) - If you're mailing your return, Use our website contact form to let us know you'll be returning an item. Package must be postmaked within 10 days of the date on your original purchase receipt. If you are local, returns can also be made at our retail store during regular business hours.
2) - Return item in it's original condition , unworn, with tags attached and receipt copy (Sorry - Sale or discounted items are not eligible for return) Please add tracking and Ship to: Carrie @ Heartland Soul Boutique 624 Topeka Ave Lyndon KS 66451
3) - Once we recieve your return we'll send an email with your STORE CREDIT COUPON CODE that you can use immediately! (Purchase Price and taxes ) If the return is issued because of our mistake we'll even cover your shipping both ways! If you'd rather use your store credit in our retail store, please let us know and we'll keep it on file.
CLEARANCE / FINAL SALE ITEMS - Once an item is discounted it is considered FINAL SALE and no returns will be accepted. For hygienic reasons - All sales are final on earrings, hair accessories (including hats) and eye wear.
Please keep in mind... you can't see us, but behind the scenes of this business we are a group of hard working woman (Moms, Wives, Sisters) doing our best. Sometimes, inside this world we call the internet, its easy to forget.... We're real people and just want to remind everyone that being nice goes a long way!! We appreciate courteous and respectful interactions. :)